Effective August 14, 2026
1. Who processes data
The website operator is QCKL Network Solutions IBC, registration No. 172812, Delap-Uliga-Djarrit, Post Office Box 323, Majuro Atoll 96960, Republic of the Marshall Islands. Data requests can be sent to support@qckl.net.
2. Data that may be processed
- Contact details and message content that you submit by email, Telegram, chat, or ticket.
- Account, order, and payment-status data required to place and deliver a service through ctrl.qckl.net.
- Technical logs: IP address, request time, URL, referrer, browser and device type, and security events.
- Basic Yandex Metrica data about the visit and traffic source; Session Replay and advertising-tag data after consent; and live-chat data when you open the widget or send a message.
3. Why data is used
- Order placement, activation, renewal, support, and contract performance.
- Responding to requests, protecting accounts, preventing abuse, and fixing technical issues.
- Visit and traffic-source measurement through basic Metrica; behavior and advertising-campaign analysis after consent.
- Compliance with applicable legal and financial-record requirements.
4. Services and data sharing
The website and services may rely on hosting, WHMCS, payment providers, email, and ticketing. Basic Yandex Metrica loads on every page. Session Replay, Google Ads, and Top.Mail.Ru are enabled only after consent. Chatra operates as a separate support channel. Telegram processes message data under its own terms when you choose that channel.
Data is shared only to the extent necessary to provide the selected function, fulfill the order, protect legal rights, or comply with a lawful request from an authorized authority.
5. Retention and protection
Data is retained no longer than needed for the purposes above, dispute handling, and mandatory requirements. The period depends on the data type, service status, and applicable recordkeeping rules. Access is limited by operational need and protected by organizational and technical measures.
6. Your choices and requests
You can reject Session Replay and advertising tags, change your choice on the cookie settings page, and request access, correction, or deletion where this does not conflict with mandatory requirements or an active contract. Email support@qckl.net. In your request, provide the account ID or email address associated with the data.