Documents

Documents and service terms

This section contains the public offer, support regulations, privacy and cookie policies, and the 30-day money-back guarantee.

Core documents

Choose the document you need.

Public offer agreement

Core legal terms for service delivery, billing, renewals, cancellation, and refunds.

Open document

Support regulations

Contact channels, request handling, and the scope of infrastructure support.

Open regulations

Privacy policy

What data is processed, why it is needed, and how to submit a request.

Open policy

Cookie policy

Which cookies are used on the site and how user preferences are managed.

Open policy

30-day money-back guarantee

If the Customer has not breached the Agreement, the Customer may request a refund for an Order within the first 30 days after placing the Order. Under clause 3.10 of the public offer, the Operator must refund that Order within 45 business days.

Send the request through a ticket in the client area or to support@qckl.net.

Company details and contacts

Company QCKL Network Solutions IBC, registration No. 172812.
Registered address Delap-Uliga-Djarrit, Post Office Box 323, Majuro Atoll 96960, Republic of the Marshall Islands
Contact support@qckl.net, Telegram @qckl_net
In your order The order shows the selected configuration, billing period, and final total before payment.

For questions about the agreement or order terms, email support@qckl.net. Use Telegram to discuss a configuration.